FAQs

Frequently Asked Questions

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Shipping and delivery

READY TO SHIP

Order will be shipped off for standard delivery within 5 days. Please note that delivery times are out of my control once your parcel is dropped off at the post office.

PREORDER

Product is made to order therefore allow 2-5 weeks for parcel to be shipped out.

Returns and refunds policy

Each item is handmade with great care and love, making them truly unique. Because of this, refunds and returns are not offered. However, if your item is damaged or incorrect, please reach out within 5 days of delivery, and we’ll do our best to make it right.  

Thank you for appreciating the effort behind these creations!

Cancelling orders

As of now, all items are final sale. If you have any concerns, please contact us via email (enquiries@kadarastudio.com) or on the Contact Us page and we will be happy to assist you.